We care about your privacy. This Privacy Policy ("Policy") explains how Consultitude Ltd., Commercial Registration No. 1234567890 ("Consultitude," "we," "our," or "us"), a company headquartered in the Kingdom of Saudi Arabia, collects, uses, discloses, and safeguards your data when you use our websites, applications, and AI-powered consulting services (the "Services").

By accessing or using the Services, you agree to the terms of this Policy. If you disagree, please do not use our Services. This Policy should be read in conjunction with our Terms of Use, which governs your overall access to the platform.

About Consultitude

Consultitude Ltd. is a company headquartered in Riyadh, Kingdom of Saudi Arabia, providing AI-powered tools for consultants, organizations, and public entities to generate strategy documents, business insights, KPIs, and other consulting deliverables efficiently using advanced Large Language Models (LLMs). Our Services are available at https://www.consultitude.com.

Information We Collect

Information You Provide

You may provide personal details such as your name, email address, job title, company, and account credentials. Billing details are processed securely through third-party providers. You may also upload documents, prompts, and other content to the platform, as well as communicate with us through support interactions, surveys, or feedback.

Important: You must not upload content that is classified, protected by legal privilege, subject to non-disclosure agreements (NDAs), or regulated under laws concerning personal health (e.g., HIPAA), financial data (e.g., PCI DSS), or national security unless you have lawful authority and appropriate safeguards in place. Consultitude disclaims responsibility for unauthorized uploads of such data.

Information Collected Automatically

We collect technical information such as your IP address, browser type, operating system, device type, session duration, page views, and usage logs. We also use cookies and similar technologies as described in our Cookies Policy.

Use of Information

We use your data to provide and operate the Services, process your content using AI models, personalize your experience, communicate with you, handle billing and support, detect and prevent misuse or fraud, and improve our platform. We do not use your data for AI training unless you explicitly opt in.

AI Model Use & Document Processing

Consultitude integrates with third-party AI providers to generate outputs based on your inputs. Content is transmitted securely through encrypted APIs, processed in real time, and returned as outputs. Your data is not used to train or improve these models without your consent, and providers are not permitted to retain or analyze your data for independent purposes.

AI Output Disclaimer

AI-generated results are provided for informational purposes only and do not constitute legal, financial, or strategic advice. Consultitude disclaims any responsibility for actions taken based on generated outputs.

Sharing of Information

We do not sell personal data. We may share data with trusted third parties, including cloud infrastructure providers, AI processing providers, payment processors, affiliates, and legal authorities when required by law. Data sharing is limited to what is necessary to operate the Services.

Security and Storage

All systems are hosted on secure cloud infrastructure with industry-standard protections. Data is encrypted in transit and at rest, and access is restricted through role-based controls and security measures. While we take reasonable precautions, no system can be completely secure.

Data Retention

We retain user data while your account is active. Upon account deletion, data is typically removed within 30 days. Certain logs and metadata may be retained in anonymized form for security and analytical purposes. Content processed through AI is not stored unless explicitly enabled.

Your Rights

Depending on your jurisdiction, you may have the right to access, correct, delete, or restrict the processing of your data, as well as object to certain uses or request data export. Requests can be made by contacting us, and we respond within a reasonable timeframe.

International Data Transfers

While Consultitude is based in Saudi Arabia, data may be processed in other jurisdictions where necessary, subject to appropriate safeguards and legal protections.

Limitation of Liability

To the maximum extent permitted by applicable law, Consultitude shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Services or reliance on AI-generated outputs. All Services are provided “as is” and “as available.”

Indemnification

You agree to indemnify, defend, and hold harmless Consultitude from any claims, damages, or liabilities arising from your use of the Services, your content, or your violation of this Policy or applicable laws.

Governing Law and Jurisdiction

This Policy is governed by the laws of the Kingdom of Saudi Arabia. Any disputes shall be subject to the exclusive jurisdiction of the courts of Riyadh.

Force Majeure

Consultitude shall not be liable for any failure or delay in performance caused by events beyond its reasonable control, including but not limited to cyberattacks, internet failures, labor disputes, or government actions.

Children’s Privacy

Our Services are not intended for individuals under the age of 18. We do not knowingly collect data from minors and will delete such data if identified.

Contact Us

If you have any questions, requests, or concerns regarding this Privacy Policy, please contact us at hello@consultitude.com.